Store Policy | Memories Flowers Columbus

Disclaimer Policy

Last updated: September 10, 2026

Thank you for shopping at Memories Flowers, Gifts, and More.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Memories Flowers, Gifts, and More LLC, 5510 East Livingston Ave Columbus, Ohio 42323.
You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Goods refer to the items or service offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Memories Flowers, Gifts, and More, accessible from https://www.memoriesflowerscolumbus.com/.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Country/State refers to: Ohio, United States
Company (referred to as either "the Company", "We", "Us" or "Our" in these Terms and Conditions) refers to Memories Flowers, Gifts, and More LLC, 5510 East Livingston Ave Columbus, Ohio 42323.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred to as "Terms") means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service and form the entire agreement between You and the Company regarding the Service.
Third-Party Social Media Service means any services or content (including data, information, products or services) provided by a third party that is displayed, included, made available, or linked to through the Service.
Website refers to Memories Flowers, Gifts, and More, accessible from https://www.memoriesflowerscolumbus.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Account means a unique account created for You to access Our Service or parts of Our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Business, for the purposes of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information, or on behalf of which such information is collected, and that alone, or jointly with others, determines the purposes and means of the processing of Consumers' personal information, and that does business in the State of California.
CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Memories Flowers, Gifts, and More LLC, 5510 East Livingston Avenue Columbus, Ohio 42323.

The information contained on the Service is for general information purposes only.

The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice. The Company does not warrant that the Service is free of viruses or other harmful components.

FTC Affiliate Disclaimer

The disclosure that follows is intended to fully comply with the Federal Trade Commission's policy of the United States that requires the Company to be transparent about any and all affiliate relations the Company may have on the Service.

You should assume that some of the links are "affiliate links", a link with a special tracking code.

This means that if You click on an affiliate link and purchase the item, the Company may receive an affiliate commission. This is a legitimate way to monetize and pay for the operation of the Service and the Company gladly reveals its affiliate relationships to You.

The price of the item is the same whether it is an affiliate link or not. Regardless, the Company only recommends products or services the Company believes will add value to users.

Affiliate advertising programs that the Service uses are:

Amazon Services LLC Associates Program
As an Amazon Associate, I earn from qualifying purchases.
The Company is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com or endless.com, MYHABIT.com, SmallParts.com, or AmazonWireless.com.
Pages on this Service may include affiliate links to Amazon and its affiliate sites on which the owner of this Service, Memories Flowers, Gifts, and More LLC, 5510 East Livingston Ave Columbus, Ohio 42323, will make a referral commission.

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.

Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Product Reviews Disclaimer

In order to monetize and pay for the operation of the Service, the Company may receive compensation (either monetarily or through free products) for reviews, or endorsement of a particular company, product, or service.

The Company remains independent and reviews are done based on the Company's own opinions regardless of the compensation that can be received.

In accordance with the Federal Trade Commission's policy of the United States, articles which contain a company, product or service review for which a compensation has been received, will include a disclaimer.

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.

Fair Use Disclaimer

The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.

The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law (or equivalent provisions under applicable law).

If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.

Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.

If the Service allows users to post content (including comments), such content is the sole responsibility of the user who posted it. The Company is not liable for user-generated content and reserves the right to remove it for any reason.

No Responsibility Disclaimer

The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

"Use at Your Own Risk" Disclaimer

All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Artificial Intelligence (AI) Disclosure

Last Updated: September 23, 2026

At Memories Flowers Columbus ("we," "us," or "our"), we may use artificial intelligence ("AI"), machine learning, automation, and other AI-powered technologies to support our website, business operations, marketing activities, and customer experience.

We believe in being transparent about how these technologies may be used and providing customers with information that helps them make informed purchasing decisions.

1. Use of Artificial Intelligence

We may use AI-powered technologies to assist with various aspects of our business, including, but not limited to:

Creating, editing, and enhancing website content and marketing materials.
Generating or modifying floral product images, illustrations, and other visual content.
Developing product descriptions, advertisements, and promotional communications.
Supporting customer service, automated responses, and website interactions.
Assisting with appointment scheduling, order-related communications, and administrative tasks.
Analyzing website performance, customer engagement, and marketing effectiveness.
Personalizing website content, product recommendations, and advertising, where permitted by applicable law.

The use of AI may vary depending on the particular service, feature, or business activity.

2. AI-Generated Images and Product Representations

Certain photographs, product images, illustrations, graphics, and other visual materials displayed on our website or in our marketing communications may be created, digitally modified, or enhanced using artificial intelligence.

AI-generated or AI-enhanced images may be used to illustrate floral arrangements, bouquets, plants, seasonal merchandise, event decorations, and other products or services offered by our business.

These images may represent an intended design, arrangement style, color palette, or general product appearance rather than an exact photograph of the item that will be delivered.

Actual products may differ from images displayed on our website due to flower availability, seasonal variations, natural differences in floral materials, design interpretation, and other factors.

AI-generated images may also contain visual details, floral combinations, colors, or design elements that differ from the actual products available for purchase.

We encourage customers to review applicable product descriptions, specifications, and our Floral Substitution Policy for additional information regarding product availability and possible variations.

Where a product image is intended as an illustrative representation rather than an exact depiction of the item being sold, additional information may be provided on the applicable product page.

Nothing in this disclosure changes the product specifications, representations, or consumer rights applicable to a purchase.

3. AI-Assisted Website Content

We may use artificial intelligence to create, edit, translate, summarize, or enhance written content displayed on our website.

This content may include product descriptions, educational materials, promotional announcements, frequently asked questions, advertisements, and other informational materials.

Although we may take reasonable steps to review and improve AI-assisted content where appropriate, artificial intelligence may occasionally generate inaccurate, incomplete, outdated, or unintended information.

We do not guarantee that every AI-generated or AI-assisted statement will be free from errors.

Customers seeking clarification regarding product availability, pricing, delivery arrangements, or other purchase-related information are encouraged to contact our business directly before placing an order. This disclosure does not limit any rights or remedies available to customers under applicable consumer protection laws.

4. AI-Assisted Customer Communications

We may use AI-powered tools to assist with customer service, website chat, automated messages, email communications, appointment scheduling, and other customer interactions.

When these technologies are used, certain communications may be generated, supported, or delivered through automated systems rather than written individually by a member of our staff.

AI-assisted responses may not always accurately reflect current product availability, order status, delivery schedules, or specific customer circumstances.

Customers who require additional assistance or confirmation of order-related information may contact our business directly through the contact methods listed on our website.

The availability of human assistance and the extent of staff involvement may vary depending on the communication channel and the nature of the inquiry.

5. Marketing, Personalization, and Website Analytics

We may use artificial intelligence and automated technologies to support website analytics, marketing activities, advertising, and customer engagement.

Depending on the technologies implemented, these activities may include analyzing website interactions, identifying customer interests, improving product recommendations, personalizing website content, and evaluating advertising performance.

We may also use AI-assisted marketing tools to develop or optimize advertisements displayed through third-party platforms.

Any collection, use, or disclosure of personal information in connection with these activities is subject to our Privacy Policy, applicable privacy laws, and any legally required consent or opt-out mechanisms.

Additional information regarding cookies, tracking technologies, advertising practices, and available privacy choices may be provided in our Privacy Policy or other applicable notices.

6. Third-Party AI Technologies and Data Privacy

We may use third-party service providers that offer artificial intelligence, automation, analytics, marketing, or other technology-based services.

Depending on the services used, certain information may be processed by these providers to support the relevant business function.

Where personal information is involved, its collection, use, disclosure, and processing will be subject to applicable privacy laws and our Privacy Policy.

The specific information processed, the purposes of processing, and any available privacy choices may vary depending on the service or technology involved.

This AI Disclosure does not independently authorize the collection, disclosure, or processing of personal information, nor does it replace any consent that may be required by applicable law.

7. Human Involvement and AI Limitations

Artificial intelligence may assist our team with creative, administrative, operational, and customer-facing activities.

However, AI technologies have limitations and may produce results that are inaccurate, incomplete, or inconsistent with actual products, services, or business circumstances.

The level of human involvement or review may vary depending on the particular activity.

Where appropriate, customers may contact our business to request clarification regarding information, products, or services described on our website.

8. Changes to Our Use of Artificial Intelligence

Our use of artificial intelligence may change as technologies develop and our business operations evolve.

We may revise this disclosure to reflect material changes in the AI technologies we use, the purposes for which they are used, or our related business practices.

Any updated disclosure will be published on our website with a revised effective date.

Where applicable law requires additional notice or consent for a particular change, we will provide that notice or obtain that consent as required.

9. Contact Us

If you have questions about our use of artificial intelligence, AI-generated product images, website content, or related customer communications, please contact Memories Flowers Columbus using the contact information provided on our website.

For additional information regarding the collection, use, and protection of personal information, please review our Privacy Policy.

If you have any questions about this Cookies Policy, You can contact us:

By email: hello@memoriesflowerscolumbus.com
By visiting this page on our website: https://www.memoriesflowerscolumbus.com/contact-us
By mail: 5510 East Livingston Ave Columbus, Ohio 42323